cancellation and refund

Cancellation & Refund Policy – Sagaie Matrimony

At Sagaie Matrimony, we believe in building trust with every step. We want your journey with us to be smooth and clear — so here’s how our cancellation and refund policy works, in simple words.

Cancellation Policy

We understand that circumstances change. That’s why we’ve made it easy and free for you to cancel your profile anytime — no questions asked and no charges at all.

You can:

Log in to your Sagaie Matrimony account and delete or deactivate your profile, or

Reach out to our support team by email or phone, and we’ll assist you right away.

Whether you’re taking a break or found your life partner — we’re happy for you, and you’re always welcome back.

Refund Policy:

We truly value your trust, and that’s why we want to be upfront:

All payments made on Sagaie Matrimony are non-refundable.

We request our users to make payments only after they are confident about using our services. Here's why we follow this policy:

No refunds will be provided in these common situations:

* You changed your mind after making the payment.

* You got married, engaged, or found a match soon after registering.

* You didn’t find a match that suits your expectations.

* You were inactive or didn’t fully use the services you paid for.

* Your profile was blocked or removed due to incorrect or misleading information.

* You were unhappy with replies or responses from other members.

* There were technical delays, or the platform didn’t meet subjective expectations.

* Duplicate payments where services were already applied.

Our team works hard to keep the platform safe, real, and effective — but we can’t promise or guarantee results like marriage or number of matches, as they depend on many personal factors.

A Few Friendly Reminders:

Please explore our services and plans carefully before upgrading.

If you’re unsure, feel free to connect with us before making a payment — we’re here to help.

This policy may be updated in the future, and we’ll make sure to keep it fair and transparent.

Need Help? Talk to Us!

If you have any doubts, problems, or simply need help — we’re just a call or message away.

Email: [[email protected]]

Phone: +91-63095-81818

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM