Frequently Asked Questions (FAQ)

General Questions

 

What is Sagaie Matrimony?

Sagaie Matrimony is an online matchmaking platform that helps individuals find their life partners, specializing in the Gor Banjara community and expanding to all communities in India.

 

How does Sagaie Matrimony work?

Users can create a profile, browse matches, and connect with potential partners based on their preferences.

 

Is Sagaie Matrimony free to use?

We offer both free and premium membership plans with additional benefits for premium users.

 

Who can register on Sagaie Matrimony?

Any individual seeking marriage can register, provided they meet the eligibility criteria mentioned in our Terms & Conditions.

 

Profile & Verification

 

How do I create a profile?

You can sign up using your email or mobile number and fill in your details, including preferences for a life partner.

 

Is profile verification mandatory?

Yes, to ensure authenticity, we verify user profiles through email, phone number, and document checks.

 

Can I edit my profile after registration?

Yes, you can update your profile details anytime from the “My Account” section.

 

Privacy & Security

 

Is my personal information safe?

Yes, we follow strict privacy policies and do not share your personal data without consent.

 

Can I hide my profile or contact details?

Yes, you can control your profile visibility and privacy settings from your account dashboard.

 

Membership & Payments

 

What are the benefits of a premium membership?

Premium members get access to unlimited contacts, advanced matchmaking, and priority customer support.

 

What payment methods do you accept?

We accept credit/debit cards, UPI, net banking, and digital wallets.

 

Is there a refund policy?

Refunds are subject to our Refund Policy as mentioned in the Terms & Conditions.

 

Support & Contact

 

How can I contact customer support?

You can reach us via email, phone on our website.

 

Can I report fake profiles or misuse?

Yes, you can report suspicious profiles using the "Report Profile" feature or contact customer support.